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Thank you for visiting Experience Kissimmee's careers page to learn more about joining our family of employees.

The Experience Kissimmee team is a diverse group of high performing individuals working to make a positive impact on our community. Experience Kissimmee offers competitive benefits and a rewarding work experience. The organization pays for almost 80% of medical and dental premiums, 100% of basic term life insurance, and 100% of short- and long-term disability premiums. Experience Kissimmee also offers a competitive and generous Paid Time Off (PTO) plan and a safe harbor 401(k) plan.

We offer a competitive compensation package with an annual performance review process, opportunities for professional development, and membership to professional organizations.

Bilingual Social Media Coordinator

Experience Kissimmee is currently seeking a Bilingual Social Media Coordinator.  This position assists with the development of original social content, in conjunction with the Social Media Manager, that creates greater awareness of the destination, motivates intent to travel, and promotes the destination and its tourism industry partners through paid, owned, and earned channels. This position is responsible for assisting with daily community management, including post development in Spanish, content scheduling, social customer service, and other tasks across social platforms, including Facebook, Twitter, Instagram, Snapchat, and other channels.

Below are some responsibilities of the position.

  • Assist Social Media Manager and other teams in curating relevant social content to reach the company’s ideal customers, assist in management and creation of all social content (images, video, written, or otherwise).
  • Assist with implementing new assets to social channels (i.e., Facebook Timeline cover, profile photos, thumbnails, ads, landing pages, Twitter profile, and blog), aligning with brand guidelines.
  • Assist with and source user-generated content that encourages consumer appreciation for the destination and its tourism industry partners.
  • Assist Social Media Team in ensuring social media content is aligned with the brand guidelines, campaign tactics and established style guides.
  • Assist Social Media Team in creating and executing a regular social live streaming (Facebook Live, Instagram Stories and Snapchat videos) schedule to align with broader integrated marketing campaigns and goals.
  • Assist Social Media Team with the coordination of internal and external meetings and conference calls and video production projects. This includes schedule and location coordination, distribution of meeting requests, release paperwork, and equipment transportation.
  • Assist Social Media Manager and other teams with analytics reports, presentations, and reports needed for measuring social community growth and engagement.
  • Act as a liaison between other EK departments and the Social Media Team to gather project requests, needs and specifications and coordinate these projects through the established departmental process.
  • At the request of the Social Media Manager, represent the organization at local industry functions and during visits to Industry Partner locations.
  • Assist the Social Media Manager with record keeping in the CRM database.  This includes data entry of industry partner interactions into the CRM.
  • Provide back up support to the Receptionist by answering the main reception phone, taking messages and answering routine and non-routine questions.
  • Stay up to date on current and upcoming trends and innovations in the social media landscape, particularly in the tourism industry, and communicate these to management for consideration.
  • Establish and maintain a strong social media marketing presence by initiating and developing fresh conversation and ideas that appeal to travelers and consumer interest.

Required Education and Experience:

  • Bachelors in communications, public relations, journalism, marketing, digital media, advertising or related fields. 
  • Minimum of 2 years of experience in social media, communications, digital marketing, or content development.
  • Must be fluent in English and Spanish. Must have the ability to read, write and speak English and Spanish.
  • Proficient in MS Office suite, specifically Outlook, Excel and PPT. Experience with Facebook, Twitter, Instagram and Snapchat.
  • Ability to effectively and efficiently manage priorities and follow established procedures.
  • Requires the ability to understand and communicate effectively, both verbally and in writing, organizational skills, both analytical and problem solving, and the ability to work with confidential documents.
  • Ability to manage multiple tasks and achieve deadlines under pressure.
  • Basic graphic design experience is a plus.
  • Basic video editing experience is a plus.

 

 

 

Qualified candidates should submit a resume to

Julia DeVault
Director of Human Resources
[email protected]

Please include the position of interest in your email subject line

Experience Kissimmee provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability/handicap, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other protected classification under applicable federal, state, and local laws. Experience Kissimmee complies with applicable laws governing non-discrimination in employment. This EEO policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.