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Thank you for visiting Experience Kissimmee's careers page to learn more about joining our family of employees.

The Experience Kissimmee team is a diverse group of high performing individuals working to make a positive impact on our community. Experience Kissimmee offers competitive benefits and a rewarding work experience. The organization pays for almost 80% of medical and dental premiums, 100% of basic term life insurance, and 100% of short- and long-term disability premiums. Experience Kissimmee also offers a competitive and generous Paid Time Off (PTO) plan and a safe harbor 401(k) plan.

We offer a competitive compensation package with an annual performance review process, opportunities for professional development, and membership to professional organizations.

Qualified candidates should submit a resume to

Julia DeVault
Director of Human Resources
HR@experiencekissimmee.com

Please include the position of interest in your email subject line

Social Media Coordinator

We are currently seeking a Social Media Coordinator. This position assists with the development of original social content, in conjunction with the Director of Social Media, that creates greater awareness of the destination, motivates intent to travel, and promotes the destination and its tourism industry partners through paid, owned, and earned channels. This position is responsible for assisting with daily community management, including post development, content scheduling, social customer service, and other tasks across social platforms, including Facebook, Twitter, Instagram, Snapchat, and other channels.

Below are some responsibilities of the position.

  • Assist Director of Social Media and other teams in curating relevant social content to reach the company’s ideal customers, assist in management and creation of all social content (images, video, written, or otherwise).
  • Assist with the implementation of the approved design of social channels and assets (i.e., Facebook Timeline cover, profile photos, thumbnails, ads, landing pages, Twitter profile, and blog), aligning with brand guidelines.
  • Assist with and source user-generated content that encourages consumer appreciation for the destination and its tourism industry partners.
  • Assist Social Media Team to ensure social media content is aligned with the brand guidelines, campaign tactics and established style guides.
  • Assist Social Media Team to create and execute a regular social live streaming (Facebook Live, Instagram Stories and Snapchat videos) schedule to align with broader integrated marketing campaigns and goals.
  • Assist Social Media Team with the coordination of internal and external meetings and conference calls and video production projects. This includes schedule and location coordination, distribution of meeting requests, release paperwork, and equipment transportation.
  • Assist Director of Social Media and other teams with analytics reports, presentations, and reports needed for measuring social community growth and engagement.
  • Act as a liaison between other internal departments and the Social Media Team to gather project requests, needs and specifications and coordinate these projects through the established departmental process.
  • Assist the Director and Manager with record keeping in the CRM database. This includes data entry of industry partner interactions into the CRM.
  • Provide back up support to the Receptionist by answering the main reception phone, taking messages and answering routine and non-routine questions.
  • Stay up to date on current and upcoming trends and innovations in the social media landscape, particularly in the tourism industry, and communicate these to management for consideration.

 

Required Education and Experience:

  • Bachelors in communications, public relations, journalism, marketing, digital media, advertising or related fields.
  • Minimum of 2 years of experience in social media, communications, digital marketing, or content development.
  • Must be fluent in English and Spanish. Must have the ability to read, write and speak English and Spanish.
  • Proficient in MS Office suite, specifically Outlook and PPT. Experience with Facebook, Twitter, Instagram and Snapchat.
  • Ability to effectively and efficiently manage priorities and follow established procedures.
  • Requires the ability to understand and communicate effectively, both verbally and in writing, organizational skills, both analytical and problem solving, and the ability to work with confidential documents. Fluency in written and spoken Spanish.
  • Ability to manage multiple tasks and achieve deadlines under pressure.
  • Basic graphic design experience is a plus.
  • Basic video editing experience is a plus.
Sports Marketing Coordinator

Experience Kissimmee is currently seeking a Sports Marketing Coordinator.  This position provides administrative support and coordinates departmental activities and projects for the Kissimmee Sports Commission to support the growth and development of sports tourism in the destination.  

Below are some responsibilities of the position.

  • Responsible for the coordination of the development of marketing materials for the department.  This includes creating the job order for the Marketing team, gathering content, getting approvals, and making sure final product is received and used where needed.
  • Responsible for coordination and tracking of the Florida Sports Foundation grants/events through the established process. This includes data entry into a database system and processing through Finance.
  • Maintain the Executive Director’s calendar, this includes coordination of meetings and conference calls with visitors or internal team members.  This includes reserving meeting space, requesting tech assistance, ordering food and beverage and preparing meeting materials (including conference phone, computer and necessary documents) and minutes.
  • Assist with the Board of Directors and Board of County Commissioners reoccurring reports and presentations by gathering the department’s information, updating the PowerPoint slides, presenting for approval and forwarding to the appropriate team.
  • Assist the Executive Director with coordinating timelines and gathering assets to validate contract deliverables have been met by contracted partners This includes tracking, scheduling and coordinating use of season tickets and corporate suite as well as communicating with partners locally and internationally on behalf of the department regarding the completion of projects.
  • Provide support for the Executive Director and Manager’s participation in conferences and trade shows.  This includes processing registration, making travel arrangements, shipping of amenities and/or sales packets, completing expense reports, gathering Industry Partner information if needed for the conference, as well as sending follow-up letters/notes on behalf of the Executive Director and Manager and setting up follow-up meetings with clients.
  • Assist the Executive Director and Manager with maintenance of a client database.  This includes data entry and reviewing trace notes in the database.
  • Responsible for creation of monthly and quarterly reports.  This includes reviewing reports for upcoming deadlines and communicating the deadlines to the department and the Executive Director to keep the department on track.
  • Assist with the sales process by researching new business opportunities for open dates at facilities within the county.
  • Maintain department’s files both hard copy and electronic.  Will coordinate electronic storage of documents in the shared drive. Maintain department’s calendar of events.
  • Act as a department liaison for prospective clients, current clients and industry partners, as needed in the absence of the Executive Director or Manager.
  • Responsible for the coordination of processing invoices by accurately coding with account codes, routing for signature and to Finance for payment.  Will also assist with the annual budget preparation and research for new fiscal year activities.
  • Responsible for ordering office supplies for the department.
  • Provide back up support to the Receptionist by answering the main reception phone, taking messages, answering routine and non-routine questions and correspondence

Required Education and Experience:

  • Minimum bachelor’s degree and two years of related experience. Will substitute experience for education.
  • Proficient in MS Office suite and CRM database maintenance.
  • Requires strong communication skills, both verbal and written, organizational skills, both analytical and problem solving, and the ability to work with confidential documents.

Experience Kissimmee provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability/handicap, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other protected classification under applicable federal, state, and local laws. Experience Kissimmee complies with applicable laws governing non-discrimination in employment. This EEO policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.