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Thank you for visiting Experience Kissimmee's careers page to learn more about joining our family of employees.

The Experience Kissimmee team is a diverse group of high performing individuals working to make a positive impact on our community. Experience Kissimmee offers competitive benefits and a rewarding work experience. The organization pays for almost 80% of medical and dental premiums, 100% of basic term life insurance, and 100% of short- and long-term disability premiums. Experience Kissimmee also offers a competitive and generous Paid Time Off (PTO) plan and a safe harbor 401(k) plan.

We offer a competitive compensation package with an annual performance review process, opportunities for professional development, and membership to professional organizations.

Event Coordinator

Experience Kissimmee is currently recruiting for an Event Coordinator. This position is responsible for supporting the Event Management team in the day-to-day execution of events and FAMs.

Below are some of the responsibilities of the position.

  1. Works with Experience Kissimmee departments to coordinate and assist with familiarization tours, internal meetings, and special events. Duties can include:
    • Coordinating meetings and site inspections
    • Preliminary meeting/event research for possible locations or venues
    • Drafting and following up on RFPs/Leads
    • Ordering, fulfilling, and delivering amenities
    • Provide onsite assistance, staffing exhibit/information booths, registration, set-up, and tear down
    • Secure dining, attraction tickets, etc. for familiarization tours
  2. Maintain familiarity with local venues, attractions, vendors, and other industry partners in order to contribute ideas for event strategies.
  3. Assist event planners, manager, and director in all aspects of event planning from pre-planning, vendor contact, on-site coordination, and post event follow-up.
  4. Work with internal team to build registration websites for events and provide updates to events team. Maintain registration list, capture updates, and provide customer service to event guests. Coordinate all event promotional materials such as confirmation emails, reminder emails, post event surveys, etc.
  5. Gather assets and information to assist with pre-event promotion, attendance building, and event coordination.
  6. Provide on-site event services such as: volunteer coordinator, registration, staffing exhibit/information booths, clerical duties, and event set-up/tear down.
  7. Participate in pre and post event information meetings.
  8. Coordinate with event sponsors to gather assets and execute sponsorship benefits.
  9. Create supply checklists and provide team with all relevant event materials including signage, tablecloths, giveaways, registration supplies, etc. Ensure supplies are in working order, charged and safely packed and unpacked and set-up at the event site. This includes physical trips to the warehouse.
  10. Collect quotes from potential vendors and compile in spreadsheet.
  11. Work with administrative assistant to ensure invoices are approved and processed in a timely manner, in-kind/expenses are tracked in CRM database and at times enter information into the CRM database. In the absence of the administrative assistant work to coordinate the administrative paperwork.
  12. Coordinate pre-event and event recap meetings.
  13. Establish good relations with industry partners and vendors to be able to secure services on time, on budget, and meeting request specifications.
  14. Create and maintain staff RSVPs for industry events in which staff attend. Communicate event details via calendar request.
  15. Initiate production/project request forms for all event related or department related needs, such as logos, event signage, tent cards, itineraries, event handouts, etc. Attend weekly pre-production meetings to receive project updates and traffic event presentations with the marketing and communications teams.
  16. Provide back-up support to receptionist by answering the main reception phone, taking messages, answering routine and non-routine questions and correspondence.
  17. Perform additional duties as assigned/necessary which are related, or in logical assignment to the position.

Required Education and Experience:

  • Associate Degree in Meeting and Event Planning or Hospitality related field or a minimum of two (2) years of experience in meetings or events services and/or support preferably within the tourism industry. Will substitute experience for education.
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook), database entry, and report generation. Experience with registration platform a plus.
  • Basic knowledge of the principles and practices of meetings and events.
  • Ability to establish and maintain effective working relationships with industry partners, vendors, departmental staff, supervisors, and the general public.
  • Requires strong customer relations skills, communication skills, both verbal and written, organizational skills, both analytical and problem solving, and the ability to work with confidential documents.
  • Ability to manage multiple projects at the same time and achieve deadlines under pressure.
  • Must be a self-motivated team player with high energy and a great attitude.
  • Ability to travel off-site or out-of-office locations within Central Florida.

Qualified candidates should submit a resume to

Julia DeVault
Director of Human Resources
HR@experiencekissimmee.com

Please include the position of interest in your email subject line

Experience Kissimmee provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability/handicap, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other protected classification under applicable federal, state, and local laws. Experience Kissimmee complies with applicable laws governing non-discrimination in employment. This EEO policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.